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FAQS

Curious about SameAddress home care services?

Here’s some questions we commonly get asked:

Who is eligible for SameAddress services?

We would be happy to help anyone in Southeast Michigan. Although our services were developed for older adults, there is no age requirement.

How much does SameAddress cost?

The cost of our services are highly customized based on the needs of our clients. Please feel free to contact us for more detail.

How do I pay for SameAddress?

Payments for all services are centralized and billed to a credit card making the process easier for our clients.

Can I access SameAddress services 24/7?

Our One-Source Concierge Button provides 24/7 access to emergency response and most other services through the touch of a button.

How do I get a care assessment?

Please contact us at 1 866 736-4671 to schedule a Care Assessment or ask any questions about our services.

Who is providing the services?

As a program of the Area Agency on Aging we have been helping older adults for over 40 years. Everyone providing services are screened, bonded and have received positive feedback from our clients.

What if I have a problem with a service provider?

We do our best to avoid any problems, but should something occur please contact us. We will resolve the concern to your satisfaction.